"You have to tell [them] your job role twice, your
job title once, and the language you prefer to speak 3 times—all
in English." ~ Jared Spool, dazed by the number of hoops needed to pass through just to get to see (not buy) a product catalog of branded merchandise for a major technology company. (From a re-print of a year-old post on sign-in mistakes to avoid.)
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