The concept and advantages of a paperless office were first introduced in 1975, and since that time, the quest to achieve the pure paperless workplace has been ongoing. Despite advances in technology, many of our business processes still include passing paper from person to person.

Tasks such as purchase requests, hiring provisioning, and order tracking are some examples of paper forms that historically require manual handling. These forms that are passed from person to person risk being misplaced, delayed in the depths of a cluttered desk, or even destroyed accidentally. All too often, these are single-copy instances that are not backed up electronically or stored in a central location where it is easily retrievable. There are many theories as to why we haven’t made the change to be paperless, such as the concept of affordances; it appears that paper will be around for awhile longer.

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